What file format are the templates?
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All templates are provided in Excel (.xlsx) format, compatible with Microsoft Excel 2016 and later on both Windows and Mac. They use standard Excel formulas with no macros or add-ins required.
Do I need any special software?
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No! You only need Microsoft Excel 2016 or later. Our templates don't require any macros, add-ins, or external dependencies. They work with standard Excel formulas.
How do I download my template after purchase?
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Immediately after your payment is confirmed, you'll receive an email with a download link. You can download your template(s) instantly - no waiting period.
Can I get a refund?
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Yes! We offer a 30-day money-back guarantee on all purchases. If you're not satisfied for any reason, contact us within 30 days of purchase for a full refund, no questions asked.
Are updates really free forever?
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Yes! When you purchase a template, you get lifetime access to all future updates at no additional cost. As we improve templates based on user feedback, you'll automatically receive the enhanced versions.
Can I use these templates for client work?
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Yes! You have the right to use our templates for your own commercial projects and client work. However, you cannot resell or redistribute the templates themselves.
Do you offer discounts for students?
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Yes! Contact us at support@excelprotemplates.com with proof of student status (university email or ID) for a 20% discount on individual templates.
What if I need help using a template?
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Every template includes comprehensive documentation and instructions. If you need additional help, email us at support@excelprotemplates.com and we'll respond within 24 hours.
Can I customize the templates?
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Absolutely! Our templates are fully customizable. Modify formulas, add sheets, change formatting - make them work exactly how you need them to.
Do templates work on Mac?
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Yes! All our templates are fully compatible with Excel for Mac (2016 and later). We test on both Windows and Mac to ensure compatibility.
What's the difference between individual templates and bundles?
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Individual templates let you buy exactly what you need. Category bundles include all templates in a specific category (e.g., all Financial Modeling templates) at a 30-50% discount. The Master Bundle includes all 85 templates with maximum savings.
How do I know which template I need?
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Browse our categories to find templates related to your work. Each template page includes detailed descriptions, features, and use cases. Still not sure? Contact us and we'll help you find the right template.
Are the formulas protected?
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No! All formulas are unlocked and visible. You can review, modify, and learn from every formula in the template. Full transparency is part of our commitment to quality.
Can I share templates with my team?
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Personal and Business Plans allow use by one person. For team licenses (5+ users), contact us at enterprise@excelprotemplates.com for volume pricing.
What payment methods do you accept?
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We accept all major credit cards, debit cards, UPI, and net banking through our secure payment partner Razorpay. All payments are encrypted and secure.
How long does delivery take?
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Delivery is instant! As soon as your payment is confirmed, you'll receive an email with download links. The entire process typically takes less than 2 minutes.
What if I lose my download link?
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No problem! Email us at support@excelprotemplates.com with your purchase details, and we'll resend your download links within 24 hours.
Are there any recurring fees?
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No! All our pricing is one-time. Buy once, use forever, with free lifetime updates. No subscriptions, no hidden fees, no recurring charges.
Can I request custom templates?
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Yes! We offer custom template development for specific needs. Email us at custom@excelprotemplates.com with your requirements for a quote.
What industries do your templates cover?
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Our templates span Finance, Consulting, Startups, Real Estate, E-commerce, SaaS, Manufacturing, Retail, Healthcare, and more. Browse our categories to see the full range.